Announcements
- Thursday, 29th May, 2025
- 10:14am
This only affects our FutureTelecom service clients.
We’d like to inform you of important upcoming maintenance being carried out by our carrier, to improve network reliability and performance.
???? Maintenance Details:
Task 1: SBC Upgrade (SSP BT01 & SSP BT02)
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Date: Thursday, 19th June 2025
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Time: 10:00 PM – 11:30 PM
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Affected IPs: 194.165.191.105 & 194.165.191.106
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Expected Impact: A short service interruption (10–15 mins)
Task 2: SBC Upgrade (SIP5 & SIP6)
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Date: Thursday, 26th June 2025
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Time: 10:00 PM – 11:30 PM
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Affected IPs: 87.252.209.137 & 87.252.209.138
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Expected Impact: A short service interruption (10–15 mins)
ℹ️ What This Means:
These scheduled upgrades will enhance signalling and improve call quality and stability. The work is planned outside of normal business hours to minimize disruption. However, you may notice a brief interruption to services during the maintenance window.
If you experience any issues after the maintenance is complete, please contact our network support team without delay at [email protected] or create ticket here.
Thank you for your understanding and continued support.
For those interested an SBC at a carrier level is a critical network device used to manage, secure, and control VoIP (Voice over IP) traffic, especially SIP (Session Initiation Protocol) signaling and media streams. OR think of an SBC as a firewall and traffic controller for voice calls over the internet.